Privacy Policy
At EduGlowUp, we respect your privacy and are committed to keeping any information we have obtained about you secure.
Data Controller
The data controller is Alejandro Fernández Camello, with DNI 76743507M, residing at Calle Hermanos Romero Ruiz Number 12, Cáceres, and email address [email protected], hereinafter referred to as EduGlowUp. EduGlowUp is responsible for processing your personal data as described in this privacy policy.
Personal Data We Collect
We collect personal data related to you (“Personal Data”) as described below:
Personal Data You Provide: We collect the following Personal Data when you create an account or communicate with us:
• Account Information: When you create an account with us, we collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history on our applications (collectively, “Account Information”).
• Communication Information: If you communicate with us, we collect your name, contact information, and the content of the messages you send (collectively, “Communication Information”).
• Social Media Information: We have pages on social media sites like Instagram, TikTok, X, and LinkedIn. When you interact with our social media pages, we collect the Personal Data you choose to provide us, such as your contact details (collectively, “Social Media Information”). Additionally, the companies that host our social media pages may provide us with aggregated information and analytics about our social media activity.
Personal Data We Automatically Receive from Your Use of the Services: When you visit, use, or interact with the Services, we receive the following information (“Technical Information”):
• Log Data: Information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services.
• Usage Data: We may automatically collect information about your use of the Services, such as the types of content you view or interact with, the features you use, the actions you take, your time zone, country, access dates and times, user agent and version, type of computer or mobile device, and your computer connection.
• Device Information: Includes the device name, operating system, device identifiers, and the browser you are using. The information collected may depend on the type of device you use and its settings.
How We Use Your Personal Data
We may use Personal Data for the following purposes:
- To provide and maintain our Services: Based on Article 6.1(b) of the General Data Protection Regulation (GDPR) and the execution of our Terms and Conditions as a service contract.
- To improve and develop our Services and new features, and to conduct research: Based on Article 6.1(f) of the GDPR and our legitimate interests.
- To communicate with you, including sending you information or marketing about our Services and events: Based on Article 6.1(a) of the GDPR, which requires your explicit consent to receive marketing communications. You can withdraw your consent at any time.
- To prevent fraud, criminal activities, or misuse of our Services, and to protect the security of our systems and Services: Based on Article 6.1(f) of the GDPR. This processing is necessary for our legitimate interests in ensuring the security and proper functioning of our services.
- To comply with legal obligations and protect the rights, privacy, safety, or property of our users and ourselves: Based on Article 6.1(c) of the GDPR, which obligates us to comply with applicable laws and protect the rights and interests of all involved parties.
Aggregated or De-Identified Information:
We aggregate or de-identify Personal Data so that it cannot be used to identify you and use this information to analyze the effectiveness of our Services, improve and add features to our Services, conduct research, and for other similar purposes. We collect this information through the Services, cookies, and other means described in this Privacy Policy. We will maintain and use the information in an anonymous or de-identified form and will not attempt to re-identify the information unless required by law.
Disclosure of Personal Data
We may disclose your Personal Data in the following circumstances:
- Service Providers: We may share your Personal Data with third-party service providers performing services on our behalf, such as data hosting, analytics, payment processing, customer service, and other similar services. These providers only have access to the Personal Data necessary to perform their functions and are obligated to protect and use your data in accordance with this Privacy Policy.
- Legal Compliance and Protection: We may disclose your Personal Data to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose your data to enforce our policies, protect our rights, privacy, safety, or property, or those of others, and to respond to legal requests from authorities.
- Business Transactions: We may share or transfer your Personal Data in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Where we communicate the data (more specific, without personalizing)
Retention
We will retain your Personal Data only for as long as necessary to provide you with our Service or for other legitimate business purposes, such as resolving disputes, security reasons, or compliance with our legal obligations. The retention duration of Personal Data will depend on several factors, such as:
- Our purpose for processing the data (e.g., if we need to retain the data to provide our Services);
- The amount, nature, and sensitivity of the data;
- The potential risk of harm from unauthorized use or disclosure of the data;
- Any legal requirements to which we are subject.
In some cases, the length of time we retain data depends on your settings and preferences. For example, in certain settings, you may have the option to adjust the retention of your data.
Your Rights
You have the following legal rights concerning your Personal Data:
- Access your Personal Data and information related to how it is processed.
- Delete your Personal Data from our records.
- Rectify or update your Personal Data.
- Transfer your Personal Data to a third party (right to data portability).
- Restrict how we process your Personal Data.
- Withdraw your consent at any time, when we rely on consent as the legal basis for processing.
- Lodge a complaint with your local data protection authority, in our case, with the Spanish Data Protection Agency (AEPD).
You have the following rights of objection:
- Object to our processing of your Personal Data for direct marketing purposes at any time.
- Object to how we process your Personal Data when our processing is based on our legitimate interests.
To exercise these rights, please contact us through the means provided in this privacy policy. Please note that these rights may be limited, for example, if fulfilling your request would reveal Personal Data about another person, or if you request us to delete information that we are required by law or have compelling legitimate interests to retain.
We hope to address any questions or concerns you may have. If you have any unresolved complaints with us at [email protected] or our Data Protection Officer, you may contact the relevant local data protection authority in your jurisdiction.
Minors
Our Services are not directed at or intended for minors under 16 years of age. We do not knowingly collect Personal Data from minors under 16. If you believe a minor under 16 has provided Personal Data through the Services, please email us at [email protected]. We will investigate any notification and, if appropriate, delete the Personal Data from our systems. Users under 18 years of age must have permission from their parents or guardians to use our Services.
Data Transfers
We will transfer your Personal Data to recipients outside the EEA, Switzerland, and the United Kingdom for the purposes described in this Privacy Policy. If you are in the EEA, Switzerland, or the United Kingdom and your Personal Data is transferred to a third country, that country may not offer the same level of data protection as your home country. However, we transfer Personal Data in accordance with applicable data protection laws. To transfer your Personal Data outside the EEA, Switzerland, or the United Kingdom, we rely on the European Commission’s adequacy decisions regarding certain countries, and for other jurisdictions, the Standard Contractual Clauses approved by the European Commission and any applicable annex of the country. For more information or a copy of the appropriate safeguards we have implemented, please contact us at [email protected].
By using our Services, you understand and acknowledge that your Personal Data may be processed and stored by third parties, including some service providers and partners, in the United States and other jurisdictions.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post an updated version on this page, unless another type of notification is required by applicable laws.
How to Contact Us
Please contact us if you have any questions or concerns not addressed in this Privacy Policy. You can write to us at [email protected].